Shipping policy
At Lumarabedding, we are committed to delivering your orders safely and on time across Pakistan.
1. Shipping Coverage
- We deliver all over Pakistan through trusted courier services.
2. Order Processing Time
- Orders are processed within 1–2 working days after confirmation.
- Orders placed on weekends or public holidays will be processed on the next working day.
3. Delivery Time
- Estimated delivery time:
- Major cities: 2–4 working days
- Remote areas: 3–6 working days
- Delivery times may vary depending on location and courier service.
4. Shipping Charges
- Shipping charges will be:
- Free shipping on selected deals or promotions
- Otherwise, a standard delivery fee may apply (shown at checkout)
5. Order Tracking
- Once your order is shipped, you will receive a tracking number via SMS or WhatsApp (if available).
- You can track your order through the courier service.
6. Cash on Delivery (COD)
- We offer Cash on Delivery (COD) across Pakistan.
- Please ensure someone is available to receive and pay for the order at the provided address.
7. Delays & Issues
- While we aim for timely delivery, delays may occur due to:
- Weather conditions
- Courier service issues
- Public holidays or unforeseen circumstances
- Lumarabedding is not responsible for delays caused by third-party couriers.
8. Incorrect Address
- Please ensure your shipping details are accurate.
- We are not responsible for orders delayed or lost due to incorrect or incomplete addresses.
9. Damaged or Missing Items
- If your order arrives damaged or incomplete, please contact us within 24 hours of delivery with photos for assistance.
10. Contact Information
Lumarabedding
📍 Address: Near Fehmida Alyas, Iqbal Chowk, Sadar Bazar, G.M. Abad, Faisalabad
📞 Phone & WhatsApp: 03280727804
📧 Email: lumarabedding@gmail.com